dlr activities 04; holiday parade, dancing reindeer
  • On Oct 30, 2023
    Jenny from West midlands Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have a package reservation to leave in 11 days the lead name can no longer go can the other people on the booking still go.

    Greetings and welcome to planDisney, Jenny. We're so glad you stopped by to share this question with us. Oh my, I'm so sorry to hear that someone in your party is no longer able to make the trip to the Disneyland Resort. Not to worry, let's see what can be done about this change in plans.

    I chatted with a friendly Cast Member to see what options may be available for your particular situation. With a Disneyland Vacation Package, they kindly shared that if you are between 29-5 days before your arrival, you can make a change to the name on the reservation. There could be a fee if any adjustments are made to the type of room booked or the length of stay. For cancellations made 4 days or less prior to arrival, the full price of the package is not refundable. I recommend reaching out to a Cast Member at the phone line for Vacation Packages (+1 (714) 520-5060) for assistance in walking you through your options.

    Hopefully, you will be able to get things resolved so you can start making plans for your magical visit to the Happiest Place on Earth. The Holidays at the Disneyland Resort are set to arrive later this week on November 10th and you will be able to enjoy all of the festivities. I also highly recommend downloading the Disneyland app upon your arrival. This is a handy tool that I use during each of my visits to the Disneyland Resort. In the app, you will find a map of the resort, attraction wait times, a feature to mobile order food and beverage and so much more!

    Jenny, I'm really sorry about this situation and hope you are able to get everything worked out soon so everyone can focus on all of the fun that will be had. I'll be sending pixie dust your way and wishing on an evening start that all is made right. 

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Meet the Panelist: Michelle, Oregon

Hey everyone! I'm Michelle, a Disney loving adult from the Pacific Northwest. I'm a wife and dog mom who loves to travel. Whether I'm adventuring solo, teaming up with my pals and family or making sure my husband is getting the most of his visit with accessibility; I'm here to answer your questions and share that magical feeling you'll get when visiting the Disneyland Resort. Learn More About Michelle

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