Hiya Joanne!
Welcome to planDisney, and thank you for sending us this magical question! I always get so excited when I see fellow Canadians in our queue, and with me being from Quebec, that basically makes us neighbours, right? I cannot wait for you to experience the Disney magic real soon, and I am thrilled that I get to help you today!
I don't know about you, Joanne, but I often feel like the planning process of a Disney vacation is almost just as magical as the vacation itself. Unfortunately, while Disney does not currently offer downloadable or mailable planning guides, this does not mean that there are no resources to help you plan your visit! First, I highly recommend creating a
My Disney Experience account, as this will help you keep all your reservations in one place. Plus, your account's "My Plans" section offers a checklist with all the most essential elements of a Disney vacation, so you can easily see what you need to book next. Also, the My Disney Experience service has a
mobile app that you can download on your smartphone, making planning your vacation and viewing your itinerary much easier. I always suggest making sure that all adults in your party have their own My Disney Experience accounts, which you will be able to
connect to each other in the "
Family & Friends List" tab.
Second, there are so many resources you can turn to if you have any questions! First, the Walt Disney World Resort website has a fantastic
Frequently Asked Questions page and a
Help Center, which will most probably have all the answers to your question. Otherwise, you can
contact a Cast Member via chat, email or phone every day between seven A.M. and eleven P.M. EST. Cast Members are basically real-life fairy godparents, so they can make all your dreams come true. If you would like extra support, you can always work with an Authorized Disney Vacation Planner who will be able to assist you with bookings and payments. However, we are always happy to answer your questions here at
planDisney and be sure to use the search bar on our landing page to see all the answers to past questions. While we may not have magic carpets or lamps, the planDisney website is a true cave of wonders!
I hope this was helpful, Joanne, and that you and your fellow dreamers will have the best day ever on your next Disney vacation. If you have any other questions while planning your vacation, please don't hesitate to reach out. Helping you plan your magical trip also allows us to dream along with you!
Have a magical day,
Ariane