• On Jun 20, 2021
    Sheila from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is package delivery from the parks to the resorts (or pickup at the front gate) available? It was such a help during our previous visits. If unavailable, we’ll need to carefully consider every purchase, especially if we’ll be carrying it. Thank you!

    Welcome back, Sheila! We love to see a returning guest even more than the tiki birds love to sing.

    Currently as the Walt Disney World Resort continues to focus on enhanced health and safety measures a few services, like package pick up at your Disney Resorts Collection hotel or the front gate, remain on pause. At this time there is no information regarding when or if this service might return, but I encourage you to continually check the Disney Parks Blog as announcements are posted there first. Sheila, as more restaurants reopen and the return of fireworks at Magic Kingdom Park and EPCOT is just around the river bend, I'll be crossing my fingers that more guest services are soon to follow. 

    Sheila, as a fellow shopper, I'm sure this isn't the information you were wishing to hEAR, but I hope that it allows you to plan ahead for your upcoming trip. Now, all that's left to do is dust off those suitcases and update your My Disney Experience Mobile App because you'll be in the Most Magical Place on Earth very soon!

    Best wishes for an unforgettable vacation. If you have any additional questions, we'll be waiting hEAR at planDisney with an answer.

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Meet the Panelist: Lauren, Pennsylvania

Greetings from central Pennsylvania! Hi, I’m Lauren and I can’t wait to answer all of your Walt Disney World Resort and Disney Vacation Club questions. My husband and I became Disney Vacation Club Members because we love visiting the Disney Parks and with hectic day-to-day schedules, wanted to prioritize time away for our family. The options at the Walt Disney World Resort make each trip unique and I am excited to help other families build vacations with those unforgettable moments.

Learn More About Lauren

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