• On Feb 5, 2018
    Megan from OK Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have a package booked at the B Resort and Spa in a few weeks. We purchased theme park tickets with our package. Will we receive our tickets in the mail prior to arrival or will we receive them upon arrival?

    Hi Megan, 

    The beautiful "B Resort & Spa" is a Disney Springs area hotel which is located near Walt Disney World Resort. However, it is not an official Disney Resort hotel. Therefore, I am not familiar with their specific policies. However, I gave their guest services staff a call to inquire about your question. I was informed that you will receive your park tickets at the front desk when you check-in to the resort. They do not mail their tickets, in an attempt to avoid having them get lost in transit. 

    I hope you have a wonderful time on your upcoming Disney vacation! Be sure to leave several evenings free to explore and enjoy all that Disney Springs has to offer! 

    Wishing you magical memories, 

    Kaylene
thumbnail image for Kaylene

Meet the Panelist: Kaylene, Massachusetts

I'm a blessed Mom of five fabulous kids, a Disney Vacation Club member, and an Annual Passholder. I've stayed in every Disney Resort on property, and I've traveled to Walt Disney World Resort with infants, toddlers, tweens, teens, grandparents, and on countless multi-generational family vacations! Learn More About Kaylene

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