Hiya, Caroline!
Welcome to planDisney! Looks like you will be visiting the Happiest Place on Earth during the
merriest time of the year. I’m happy to help you with your question!
According to the
Disneyland Resort Vacation Package terms and conditions, modifications can typically be made to your
vacation package up to 4 days before your arrival. To modify your package, the best approach would be to connect with a Cast Member on the
Vacation Packages team via phone. They will be able to take a deeper look at your reservation and guide you on any refund options that are available.
You may reach them by first dialing +1, followed by the phone number (714) 520-5060. This team operates in the Pacific Time Zone and is available to help from 7:00 AM to 8:00 PM PT Monday through Friday, and 8:00 AM to 7:00 PM PT Saturday and Sunday.
Bonus Tip: As your trip approaches, keep an eye on the
Disney Parks Blog! A guide to enjoying the Holidays around the Resort is typically released a few days before the festivities begin.
Caroline, I hope this information is helpful and that you’re able to get this resolved quickly. If you have any more questions as you plan your vacation, my pals and I here at planDisney are always happy to help!
Sending you faith, trust, and pixie dust,
Karmeen