Cinderella Castle 50th Day
  • On Sep 22, 2021
    Elizabeth from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I own a pivot xplore stroller for my 6 year old Autistic son as current production delays wait lists for an adaptive stroller for his age. We go to Disney in three weeks and are getting mixed answers on whether these can be used as a wheelchair

    Hi, there!

     Welcome to planDisney, Elizabeth. I'm so glad you stopped by! It's my pleasure to help you plan your upcoming visit to the Walt Disney World Resort.

     I'm sure you're feeling frustrated. We moms have enough to worry about and plan for when going on vacation - mixed messages are the last thing we need! As I'm sure you know, stroller wagons are not permitted in the theme parks. It's certainly possible that your Pivot Xplore Stroller Wagon may qualify to be used as a wheelchair, but unfortunately, that determination can only be made in person at this time. To have your stroller wagon marked as a wheelchair, you'll need to stop by Guest Relations at the first theme park you visit. There you'll chat with a friendly Cast Member about your son's unique needs. If it's determined that your stroller wagon can be used as a wheelchair, you'll receive a special identifying tag that you'll attach to it to mark it as a wheelchair. I can understand how not knowing whether or not you'll be able to use your stroller until after you arrive can be unsettling. You may find peace of mind in renting an adaptive stroller ahead of time. Adaptive strollers can be rented from ScooterBug, Disney's featured rental provider. They'll deliver the stroller right to your Disney Resorts Collection hotel!

     I encourage you to explore the Services for Guests with Cognitive Disabilities page on the Walt Disney World Resort website. There you'll find lots of important information on services that will help maximize your kiddo's experience in and out of the theme parks. You'll even find tips on how to prepare for your family's visit!

     I hope this was helpful, Elizabeth. Please let us know if you have any other questions! We'd love to help you plan a magical stay.

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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