Disneyland Resort Holidays
  • On Dec 15, 2022
    Johnnie from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I originally made a reservation for three people and put our names. But now one of the people can’t come out to California, am I able to bring another person to take that spot?

    Hiya, Johnnie, and thanks for bringing your question to planDisney!

    In just a few hours, you and your Disney crew will be enjoying the Holidays at the Disneyland Resort, and I couldn’t be more excited for you! Let the countdown to fun begin!

    I’m so sorry to hear that one member of your crew won’t be able to make it. However, I'm happy to report that you're able to bring another Guest to take their spot. In fact, you don’t have to worry about changing the name on the ticket prior to your arrival, since Disneyland Resort theme park tickets aren’t assigned to a specific person until each ticket is scanned at the front entrance turnstiles. As soon as you’re canned in, the Cast Member will take a picture to assign a specific ticket to each Guest. At that point, the ticket can’t be transferred to anyone else. However, I understand that it may be confusing to not be able to see the specific name associated with that ticket while using Disney Genie+ service on your Disneyland app, so if you’d prefer to change the name on that ticket ahead of your arrival, you can call a Ticketing Cast Member at (714) 781-4636 for assistance. 

    Speaking of the Disneyland app, I recommend making sure you have it downloaded and ready to go before you enter the theme parks today. The Disneyland app is truly my favorite handy helper in the parks! With the app, you can check attraction wait times, find favorite Characters, use Genie+ service, and even mobile order food and drinks. This convenient service has saved my family from many toddler meltdowns in the past!

    Wishing you a vacation filled with magic and holiday cheer, Johnnie! 
    Kristin
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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