• On Jun 2, 2020
    Philip Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I ordered an upgraded Magicband for my wife and I for collection at my resort hotel as covid19 caused my holiday to be cancelled disney website states the cost of these will automatically be refunded. How long does this take? arrival date was to be 9th May

    Howdy Philip!

    Welcome back to the Disney Parks Moms Panel!  Thank you for sharing your question with us!

    2020 has been a unique year for everyone around the world!  Through everything we all have experienced, I have seen more and more every day that “it’s a small world” after all!  The Walt Disney World Resort is working hard to get all refunds to all guests promptly.  They will be refunding you through the same method you purchased your “MagicBands” originally.  It could take a bit for all the refunds to be completed due to the quantity and personnel throughout these unusual circumstances.  Be assured that this transaction being completed is of the utmost importance to the Walt Disney World Resort!  I have placed a link in the above “MagicBand” text.  There, you will find more information on refunds, and at the bottom of the page, you will find a phone number, if you choose to call to speak with a Cast Member.

    The Walt Disney World Resort opened its doors in 1971.  I am so excited for 2021. This will be the 50th anniversary for the Walt Disney World Resort!  Through the ups and downs, this year brings, I reflect on Walt Disney’s words, “Times and conditions change so rapidly that we must keep our aim constantly focused on the future.”  In these times, his words are so real!

    If you have any more questions, please come back to the Disney Parks Moms Panel!  We are always here to help you with all your planning questions!  Never forget, “There’s a Great Big Beautiful Tomorrow,” and it’s “Just Around the Riverbend!”

    See Ya Real Soon,
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Meet the Panelist: Tamela, Alabama

Howdy, y'all! I'm Tamela from Alabama and Walt Disney World has been my home away from home for over 40 years. My husband and our two sons love our Walt Disney World vacations and we love helping others with theirs. I have experienced the Walt Disney World resort as a child, teen, single adult, couple with and without babies, and beyond! I love to help plan multi-generational and large group vacations. I look forward to helping you plan your next Walt Disney World vacation. Learn More About Tamela

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