• On Apr 4, 2018
    Jennifer from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We ordered tickets online, do we have to pick them up when we get to the park or is there a place we can get them before that?

    Hi Jennifer!  

    Ordering tickets online is a really great way to start planning for your Walt Disney World Resort vacation!  When you order online, you can choose to have hard card tickets mailed to you or have a confirmation sent to you by email.  If you choose the email option, you will receive a confirmation email with a barcode and a number.  When you arrive at the park, you just need to take this email, along with a photo ID and the card that you originally used to pay for the tickets, with you to the turnstiles.  The Cast Member at the turnstiles will scan the barcode on your confirmation email and give you your hard card tickets that you can use for the remainder of your trip.  If you would like to get the hard card tickets before you arrive at the parks, you can visit any Guest Relations window, and the Cast Members there will be happy to help you!

    If you and the rest of your party have active MagicBands linked to your accounts, and have linked your tickets your My Disney Experience accounts on the My Disney Experience website or the My Disney Experience mobile app, you can head straight to the turnstiles and scan your MagicBands to enter the parks.

    Luckily, once you connect your tickets to your My Disney Experience accounts, you can begin making FastPass+ selections.  There is no need to wait until you have the hard card tickets!

    Have a Great Big Beautiful Tomorrow!
    -Lindsey N.
thumbnail image for Lindsey

Meet the Panelist: Lindsey, Georgia

Hi y’all!  I am an Army wife, a college instructor, a dog-mom, and a lover of all things Disney!  Planning a Disney vacation is my favorite pastime—other than actually going on a Disney vacation, of course—and I love helping others make the most of their magical trip!  If I am not at the Walt Disney World Resort, I am putting the pixie-dusted touches on my next trip!  

Learn More About Lindsey

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