• On Mar 6, 2017
    Kimberly from GA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I ordered tickets online. Where do i pick them up at

    Hi Kimberly,

    Thank you so much for visiting the Disney Parks Moms Panel with your question! We on the panel love helping guests to plan magical vacations.

    I recently purchased a Walt Disney World annual pass for my daughter, and I checked the e-mail that I received, which let me know that I can pick up her annual pass at any Walt Disney World theme park ticket sales location. I called Walt Disney World ticketing at 407-566-4985, and a cast member there confirmed for me that you should be able to pick up the tickets that you purchased online at the ticketing windows outside of any Walt Disney World theme park. You should also be able to pick them up at the Ticket and Transportation Center.

    I do suggest that if you can, go ahead and set up a My Disney Experience account from home and follow the instructions to link your theme park tickets to your My Disney Experience account before you head to Walt Disney World. This will allow you to make Disney FastPass+ selections from home before you even leave for your vacation! Disney FastPass+ selections allow you to experience some attractions with shorter wait times. 

    I hope that this information is helpful for you, Kimberly. Please do let us know if you have any further questions.
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Meet the Panelist: Mona Leigh, Maryland

I'm a Director at the University of Maryland, wife, and mother. When I'm not at work or with my family, I'm often planning a Walt Disney World trip for my family or friends. I'm a Disney Vacation Club Member, and am excited to help you plan your trip!  Learn More About Mona Leigh

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