Cinderella Castle 50th Night
  • On Jan 2, 2023
    Alicia from KY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have ordered tickets online and made reservations, but I don't know where or how to pick up my tickets. We don't have enough time to get bands to us.

    Welcome to planDisney, Alicia! With just a few more days until your trip to the Most Magical Place On Earth, I am more than happy to answer your question about how to access your tickets.

    Since you mentioned that you have already made your Disney Park Pass reservations, I can tell that your tickets are successfully linked to your My Disney Experience account, so you're all good to go there. The easiest way to get into the Theme Parks with your electronic ticket is to use Disney MagicMobile Service, which allows you to use your eligible iPhone, Apple Watch, or Google Pay-enabled Android phone to enter the Theme Parks. You can use the following steps to add your tickets to your mobile wallet:
    1. Open up the My Disney Experience App
    2. In the main menu, tap Disney Magic Mobile Pass
    3. Tap Set Up Your Pass and select the ticket you want to use
    4. Tap Add to Wallet
    When you arrive at a Theme Park, you only need to hold up your phone or watch next to the ticket reader. You don't even need to unlock it or wake it up! It will read your ticket and you'll just need to scan your fingerprint on the reader to finish the entry process. That's it! Once you've entered the Theme Parks, if you'd prefer to have physical ticket cards, a friendly Disney Cast Member at Guest Relations can make that happen for you. 

    I hope this answers your question, Alicia, and please let us know if there's anything else we can do to help you plan your magical vacation!

    Jessica
thumbnail image for Jessica

Meet the Panelist: Jessica, Texas

I'm a data scientist and lifelong Disney enthusiast who’s been visiting Walt Disney World Resort since I was a baby. My Disney travel style combines stunning lounges and world-class dining with the joy of hidden entertainment gems and my all-time favorite attractions. Whether it’s a foodie-focused couples' getaway or a fabulous girls' trip, I believe the magic starts with planning, and I'm passionate about crafting unforgettable adventures. Learn More About Jessica

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