Hi, there!
Welcome to planDisney, Jennifer. We're so glad you stopped by!
It looks like you're planning a
Walt Disney World Resort vacation for this summer. So I am! It's the very best kind if you ask me. My family and I are already counting down the days, and I bet you are too!
If you purchased your
Theme Park Tickets from the Walt Disney World Resort website, you should receive an email confirmation within 24 hours from the time the order was placed. Don't worry if you haven't gotten that email! Just call the Ticketing Team at (407) 939-1942 and a friendly Cast Member will be happy to assist you. I suggest having the credit card on hand that you used to make the purchase. That information will help the Cast Member retrieve your order!
Did you purchase your tickets over the phone? If you did, you should have received a confirmation number. You can use that confirmation number to go ahead and link your tickets to your
My Disney Experience account!
Once you've got your Theme Park Tickets linked to your My Disney Experience account, I recommend booking your Theme Park Reservations via the
Disney Park Pass System as soon as you're ready to. The Disney Park Pass System is part of Disney's phased reopening process to help manage attendance and promote physical distancing. You can read more about the health and safety measures being taken in and out of the theme parks at the
Know Before You Go section of the Walt Disney World Resort website.
I hope this was helpful, Jennifer. Please visit us again soon with any new questions you may have!
Ashley