• On Feb 21, 2021
    Jennifer from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I ordered 6 tickets earlier today. How long will it take for me to get this via e-mail?

    Hi, there!

     Welcome to planDisney, Jennifer. We're so glad you stopped by!

     It looks like you're planning a Walt Disney World Resort vacation for this summer. So I am! It's the very best kind if you ask me. My family and I are already counting down the days, and I bet you are too!

     If you purchased your Theme Park Tickets from the Walt Disney World Resort website, you should receive an email confirmation within 24 hours from the time the order was placed. Don't worry if you haven't gotten that email! Just call the Ticketing Team at (407) 939-1942 and a friendly Cast Member will be happy to assist you. I suggest having the credit card on hand that you used to make the purchase. That information will help the Cast Member retrieve your order!

     Did you purchase your tickets over the phone? If you did, you should have received a confirmation number. You can use that confirmation number to go ahead and link your tickets to your My Disney Experience account!

     Once you've got your Theme Park Tickets linked to your My Disney Experience account, I recommend booking your Theme Park Reservations via the Disney Park Pass System as soon as you're ready to. The Disney Park Pass System is part of Disney's phased reopening process to help manage attendance and promote physical distancing. You can read more about the health and safety measures being taken in and out of the theme parks at the Know Before You Go section of the Walt Disney World Resort website

     I hope this was helpful, Jennifer. Please visit us again soon with any new questions you may have!

thumbnail image for Ashley

Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.