dlr activities 22
  • On Dec 28, 2022
    Elizabeth from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I ordered 4 tickets to Disneyland. One guest can no longer go. I cancelled the reservation. I read the ticket is still available for use for a future visit. Where can I access the ticket to book a future date? When is the expiry date?

    Hi there, Elizabeth! I love seeing fellow Washingtonians stop by planDisney with their questions.

    It looks like your arrival date was earlier this week so I hope you have already enjoyed a magical visit to the Happiest Place on Earth, despite some changes in your travel party. Rest assured that you've already done an important step to cancel the theme park reservation previously held by the member of your party who is unable to travel. Now, let's talk about future use of the purchased park ticket.

    It sounds like you might already be familiar with making and canceling theme park reservations, but here are some helpful steps. First, I suggest visiting the Theme Park Tickets & Reservations page to view theme park reservation availability and create your party by linking all tickets to your Disney account. If you haven't already done this step already, you'll be asked to enter the ticket ID number for each person in your party and the name of each ticket holder. Then, you can select the ticket for which you'd like to make a theme park reservation on each of your selected dates and follow the prompts to confirm your plans.

    Ticket expiration dates and terms will be listed both on the PDF document that contains the tickets themselves, and in the email confirmation you should have received. Expiration dates vary by the type of ticket purchased, so your best bet is to consult the terms and conditions listed on the eTickets you purchased, or to contact Guest Services to speak with a cast member in Ticketing. If the guest in your party is unable to travel before their ticket expires, there is also the option to apply the purchase price of a wholly-unused ticket toward a new ticket of equal or greater value. 

    Elizabeth, I genuinely hope your recent Disneyland Resort visit was absolutely magical, even with any twists and turns that might have come your way. If you ever have any other questions that I or my fellow panelists can help answer, we'd love to see you come by planDisney again!

    Bright wishes,

thumbnail image for Tishra

Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.