Mom; daughter; girl wearing large yellow floppy hat; at pool; waterslide
  • On Dec 18, 2023
    Alexis from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I ordered my tickets through Costco with a vacation plan but the tickets won’t show on my app! I can only see my reservation and hotel visit.

    Hi there Alexis!  I'd be more than happy to help you with your great planning question, let's take a closer look.  

    We have purchased several Disneyland Resort Hotel Vacation Packages through Costco, and it truly is a great deal if you already have a Costco membership!  If you see your hotel reservation and confirmation number, then you are in good shape.  You actually will not receive your Travel ePackage which will include your theme park tickets until 4 days prior to your arrival, it will be delivered electronically to your Disney account. 

    If you haven't already, I like to add my hotel reservation to my account so you can make your theme park reservations for your park days.  If you are staying at a Disneyland Resort Hotel, you'll definitely want to check the Hours & Events calendar for the early entry schedule.  We always take advantage of early entry, it's such a huge benefit for Disneyland Resort Hotel Guests to receive admission into either Disneyland Park or Disney California Adventure Park 30 minutes early to enjoy select attractions, shopping, and dining!  

    I'm wishing you and your family a very magical trip full of memories, Alexis!  If you think of any other questions we can help with, please do not hesitate to come back and ask!

    Have a magical day,
thumbnail image for Melissa

Meet the Panelist: Melissa, Illinois

Hello friends!  I'm Melissa, a lifetime Disney fanatic from Illinois.  My husband and I have enjoyed the Disney Parks since our younger years and it's even more special for us now to share with our two young children.  The Disneyland Resort is truly our Happiest Place on Earth, and I cannot wait to help make the trip for your family the most magical! Learn More About Melissa

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