Fireworks at Magic Kingdom
  • On Mar 14, 2023
    Bianca from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I ordered my ticket online. The only options for delivery were pickup or shipping. I live in Canada so I picked the pick up option. But my email doesn’t include an ID number. I need this to reserve a park, how can I get it?

    Hey there, Bianca! Welcome to planDisney!

    In just weeks, you'll be arriving at Walt Disney World Resort, ready to begin your most magical adventure at The Most Magical Place on Earth. How exciting! Since your theme park tickets have been purchased and you already know that the next step is to make Theme Park Reservations, it sounds as if your planning is off to a practically perfect start. Tickets and Theme Park Reservations are your keys to the magic, so let's see what you can unlock!

    Since you ordered your theme park tickets online on your My Disney Experience account, they may already be linked. To check, log in to your My Disney Experience account, hover over the "My Disney Experience" tab and click "My Plans." Scroll down and click the "Tickets and Memory Maker" link under "My Plans, Reservations and Tickets." If you see your tickets here and they're assigned to you properly, you're ready to go make your Theme Park Reservations and lock down your magical Disney days. 

    If your tickets are not yet linked, check your email for a Confirmation Number in either the body or subject line of the email. Head back to your plans on your My Disney Experience account, hover over the "Park Tickets" icon, click the blue "Link Tickets" button, enter the Confirmation Number and follow the steps to link the tickets to your account. Now, bibbidi bobbidi boo! You should be all set to make your Theme Park Reservations and have the BEST. DAY. EVER!

    If you still cannot find your Ticket ID Number or Confirmation Number, I suggest calling a magical Cast Member with Existing Tickets for some help linking your tickets to your account. Let the magic begin!

    One more thing, Bianca! Did you hear that TRON Lightcycle / Run will have a soft opening earlier than expected?! The soft opening will run from March 20th through April 2nd, so that means you will have the opportunity to join the Virtual Queue on your My Disney Experience app and ride this oh-so-awesome attraction during your visit! Get ready to launch into the Grid!

    I hope this was helpful, Bianca, and I hope you have the most magical and memorable upcoming visit! Please stop by any time with any questions you may have along the way. 

    See ya real soon,

    Mandy
thumbnail image for Mandy

Meet the Panelist: Mandy, Louisiana

I'm Mandy - Louisiana girl, wife, Mommy and lover of all things Disney. Walt Disney World Resort is my family's happy place, and our vacations are equal parts rope-drop thrilling and poolside chilling. For us, the best things in life aren't things at all, and we believe in investing in experiences and making magical memories together. Our Disney Vacation Club Membership has been our investment into a lifetime of unforgettable family fun. It's our key to the magic, and I can't wait to help you unlock yours! Learn More About Mandy

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