Mother, Son, Giraffe, Kilimanjaro Safaris, Animal Kingdom, Savannah
  • On Jun 11, 2013
    Mary lynn Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I ordered the Photopass+ before my trip. Now I am home and I don't see a voucher for the PhotoCD. Is it a paper voucher or is it on the CD itself? How do I retrieve my photos to the CD? I have what looks like a packing slip. Is that the voucher?

    Hi there Mary Lynn,

    You will need to sign into the PhotoPass website to claim your photos.  Just look for the code on the back of your PhotoPass card and enter it into the area that asks for your PhotoPass ID number.  Your photos should now appear in your account and you can edit them as you desire.  When you're ready, and have made all changes, go ahead and place a Photo CD into your cart.  Your shopping cart should already reflect a credit for the amount of the CD, resulting in a zero balance.

    Please write back if you have any issues or additional questions!

    -Amanda F.
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Meet the Panelist: Amanda, California

Greetings from California! I am here to help make your visit to the Disney Parks as pixie-dusted as possible! As a regular to both Disneyland and Walt Disney World, I am ready to put my coast-to-coast Disney Parks knowledge to work for YOU! Learn More About Amanda

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