Cinderella Castle 50th Night
  • On Sep 8, 2022
    Casey from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I ordered my personalized magic band on Aug 28th and my trip starts Sep 18th. I'm worried that it won't be ready in time. Is there an average time to receive? The order says in progress.

    Hiya Casey - welcome to planDisney!

    Thanks for swinging by with a question for us about your MagicBand order. There has been a lot of excitement surrounding the launch of the brand new MagicBand+, and as a result, a lot of orders! For this reason, some personalized MagicBand orders are taking a bit longer than they might have in the past.

    I placed and received a MagicBand+ order when they launched and can share my experience. I can also share some options you could have if your order doesn't reach you in time. I placed my order on July 27th for two personalized MagicBand+ models, and this was about three weeks before my arrival. The status on my order changed to "Shipped" about a week prior to my departure and I received the package three days after the status changed. Tracking information from USPS was not updated during those three days, but I was notified the day I received it.

    Some Guests have been getting their orders super quickly, some just in time, and a few are not arriving in time. If your MagicBands don't make it to you before you leave home for your trip, just stop by the Front Desk to speak with a Cast Member at your Disney Resort. Remember, if you use Online Check-in and the Direct-to-Room Service, you'll be able to use your My Disney Experience Mobile app to unlock your Resort Guest room door even if you don't arrive with a linked MagicBand.

    For additional help before you arrive, you may also want to try the Chat With Us feature in the My Disney Experience Mobile App. They will likely advise you that Cast Members at your Disney Resort will take care of you.

    Please let us know if additional questions pop up as you continue planning for your adventure, Casey!

    Ryan J.
thumbnail image for Ryan

Meet the Panelist: Ryan, Ohio

Hi, everyone! I’m Ryan from Ohio and am so happy that you’re here! By day (and most nights and weekends), I'm a business professor mentoring the next generation of leaders. In my free time I love outdoor activities and traveling with my family and friends, scarfing down ice cream, and, of course, all things Disney! I can’t wait to help your crew plan a magical Walt Disney World Resort vacation! Learn More About Ryan

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