Mickey and Minnie Statues in Front of Fireworks
  • On May 3, 2023
    Anne from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just ordered my park tickets. Its the first time i ordered tickets only. I have recieved an email saying the tickets are pending. How long will it take me to get an email with my tickets .

    Welcome to planDisney, Anne! I'm so excited to hear that you're planning to visit Walt Disney World Resort this week. Ordering your tickets is the number one thing to check off your to-do list, so let's chat about when you might expect to see a confirmation email once you've purchased them.

    Sometimes, it can take 24 to 48 hours for your ticket order to process. Since your trip is coming up so soon and you presumably still need to make Disney Park Pass reservations, if you do not see your tickets in your email or your My Disney Experience app 24 hours after you purchased them, I recommend making a call to the hotline for existing tickets so you can talk directly to a Disney Cast Member about your order. They can check into the status of your order and let you know how to proceed from there. 

    As soon as you have your tickets linked to your My Disney Experience account, make those Disney Park Pass reservations as soon as possible. You need both a valid ticket and a reservation to enter a Theme Park, so the earlier you make your reservations the better the availability will be for the days you're visiting!

    I hope this answers your question, Anne, and please let us know if there's anything else we can do to help you plan your magical vacation.

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Meet the Panelist: Jessica, Texas

I'm a personal stylist and I live in Texas with my husband and our three rescue animals. We are Disney Parks-obsessed and love enjoying all the magic that's out there especially for grown-ups. In fact, we even opted out of a tropical honeymoon to spend a blissful week at Walt Disney World Resort instead! I'm thrilled to be on the planDisney Panel and I'm excited to share everything I've learned from all of our trips and help you plan a memorable family vacation.  Learn More About Jessica

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