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  • On Sep 8, 2022
    Eric from HI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have ordered a pair of magic band+ and they still have not been shipped yet. I ordered it about a month out of our Disney trip and they have it listed to be shipped to my home. But we are not home now and on vacay, can we change the shipping addy?

    Aloha, Eric and a warm welcome to planDisney!

    Goodness, your vacation to The Most Magical Place on Earth during the grandest 50th Anniversary Celebration is almost here! Let’s see what we can do to help you today, Eric!

    Please sign into your Disney account and select My MagicBands and Cards beneath the My Disney Experience planning tab on the top right of the main page. Eric, if your order status says, “In Process” and you have not yet received your confirmation email that your MagicBand+ devices have shipped, or even if the status shows confirmation, I highly recommend contacting Walt Disney World Resort – My Disney Experience, MagicBand and MagicBand+ as soon as possible to discuss a resolution and to possibly arrange for your MagicBand+ devices to be sent to your Disney Resort Hotel where you can pick them up at the Front Desk upon arrival. In my opinion, this would be the most direct manner of receiving your devices in good order. I really hope that your MagicBand+ order status is still pending - good luck!

    Download the My Disney Experience App to manage your plans during your visit and enjoy the many helpful features designed to optimize and add convenience to your visit, such as saving time in line with the Disney Genie+ Service and ordering your food ahead of time with Mobile Food & Beverage Ordering, to name some.

    There may be time to purchase your special event tickets for Mickey’s Not-So-Scary Halloween Party at the Magic Kingdom Park online, at the theme park ticket booth, or at the Disney Ticket Center at Disney Springs, which is the BEST, not-so-scary, Disney-style party in the World!

    It was my pleasure assisting you today, Eric, I wish you luck with your MagicBand+ devices and a delightful vacation at Walt Disney World Resort!

    Best Disney Wishes!

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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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