Family on deck
  • On Jun 27, 2022
    Randi from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We ordered and paid for the home antigen test kits from Inspire through Safe Passage and scheduled the monitored COVID testing, but one thing the site did not mention was how they were being shipped. Do you know how they ship them?

    Welcome back to planDisney, Randi! 

    It is finally time to set sail on your Disney Vacation. I can't wait for you to be welcomed aboard by Captains Minnie and Mickey and for your adventure to begin. I know you've been looking forward to this cruise for a long time! 

    One of the last items to check off of your pre-cruise list is to take care of your COVID-19 testing. It sounds like you have planned well with ordering the home antigen test kits through the Safe Passage portal. The observed antigen test kits are shipped via UPS and should arrive in time to be completed within two days prior to your sailing. If you have any specific questions about the testing process, you can contact Inspire Diagnostics at (877) 250-5132 between 8:00 a.m. to 8:00 p.m., EST. You may also reach Inspire by email at DCLSupport@inspirediagnostics.com. If you decide to send an email, please indicate that you are a Disney Cruise Line Guest in the subject line. Be sure to provide your full name, reservation number, and contact number, followed by your question in the body of the email. 

    If you ordered an at-home test kit through Safe Passage but did not get the chance to complete or mail it to Inspire Diagnostics via UPS, you can make an appointment to complete your COVID-19 test for no additional fee at one of the Inspire Diagnostics testing locations set up for Disney Cruise Line Guests near the terminal. Locations and more details are provided on the Know Before You Go page on the Disney Cruise Line website. 

    It sounds like you have your bases covered, Randi! Enjoy your beautiful Alaskan itinerary and the incredible Disney Wonder. Eat a beignet for me at Tiana's Place and have a magical time!

    Bon Voyage, 

    Adrianna 
thumbnail image for Adrianna

Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

Related Video

  • thumbnail image for A Look Inside The Haunted Mansion Ballroom | planDisney Podcast - Episode 3

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.