Mickey and Minnie Statues in Front of Fireworks
  • On Aug 29, 2022
    Brianna from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I ordered a new MagicBand+ on August 22. The status still says "pending." It's supposed to ship to my home, but I will be staying at a Disney resort starting September 7th. What do I do if it doesn't ship on time?

    Greetings, Brianna!

    Welcome to planDisney, friend. Hip, hip, hooray! Your trip to The Most Magical Place on Earth is just a little over a week away. I am sure that your entire travel party is getting excited about your upcoming adventure. Packing your MagicBand+ along with your vacation essentials is probably high on your to-do list right now. But what can you do if your departure date arrives before your bands? Here are my pro tips for tracking your MagicBand+, and step to take should you arrive at Walt Disney World Resort, and your band does not. 

    My first tip is to keep checking your My Disney Experience account to view the order status. Once the order changed from In Progress to Shipped you will receive an email with a tracking number for your order. You will also find this tracking information in your My Disney Experience account when your bands are on the way. You can find these details under the My Magic Bands and Cards tab on the My Disney Experience drop-down menu. I do want to mention that my MagicBand+ order shipped and arrived just a few days before my most recent visit. The turnaround time on orders is taking a bit longer than it has in the past due to popular demand, and I can understand how this may cause worry. But Hakuna Matata friend. Should you find your order still pending days before your trip, here are my suggestions. 

    First, I recommend reaching out to a friendly Cast Member with My Disney Experience, MagicBands, and MagicBand+ by phone. They may be able to give your more detail about your order status and any shipping options available. You can also use the Chat With Us feature in the My Disney Experience app to discuss your order. Should they confirm that your bands will not arrive in time, you will have options when you arrive at Walt Disney World Resort. You can pick up a complimentary Key to the World Card from your resort hotel front desk. Disney MagicMobile Service will also be available during your stay. This feature of the My Disney Experience app gives you seamless entry to your Walt Disney World Resort hotel room and theme park tickets. It can even be used to link to your Disney PhotoPass pictures, Lightning Lane entrances, and more. And if you are still hoping to use MagicBand+, a variety of options are available at merchandise locations in the parks and most Walt Disney World Resort hotels. 

    I'll be keeping my fingers crossed that faith, trust, and pixie dust are headed your way; and that by the time you read these MagicBand+ tips, your order is already on its path to your door!

    I hope your upcoming adventure is memorable and magical!
    We'll see ya real soon!
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Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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