• On Apr 15, 2021
    Kaitlyn from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I ordered a memory maker through the app and the statement just says apple Bill because it was an in app purchase but I don’t see it on the app that I purchased it will it show up? I bought back on 3/8/2021

    Howdy Kaitlyn!

    Welcome to planDisney!  Thank you for stopping by and sharing your question with us!

    Your vacation to the place “Where Dreams Come True” is “Just Around the Riverbend!”  I know you want to have everything linked to your My Disney Experience before your vacation, so you can relax and enjoy the moment you arrive at the Walt Disney World Resort!

    I currently purchased Memory Maker, and I made sure it was linked and ready, so I can enjoy this feature when I arrive at the Walt Disney World Resort.  You will need to link your Memory Maker into your My Disney Experience.   Since you have purchased Memory Maker over a month ago, I recommend locating your email.  You should have an ID Code listed on that email.  Once you locate the ID Code, I recommend using the My Disney Experience App on your smartphone to locate the “Link to Account” option.  Once you click on this option, you will see where you can “Link Memory Maker.”  This is where you will be able to link your ID Code.  If the code is not accepted, I recommend using the Memory Maker card you would have received in the mail.  This card will have an ID Code that you can use to link your Memory Maker on your My Disney Experience.   If you did not receive this card in the mail, you would need to call the Walt Disney World Resort to request another one!  As long as you received an email after you purchased Memory Maker, then you can wait until you arrive at the Walt Disney World Resort and have a Cast Member in Guest Services link your Memory Maker to your My Disney Experience.

    To stay informed of everything to do and see during your visit to Neverland, check out the Disney Parks Blog!  If you have any more questions as you continue to plan your unforgettable vacation, please come back to planDisney!  We are always here to help you with all your planning questions, Kaitlyn!

    See Ya Real Soon,
thumbnail image for Tamela

Meet the Panelist: Tamela, Alabama

Howdy, y'all! I'm Tamela from Alabama and Walt Disney World has been my home away from home for over 40 years. My husband and our two sons love our Walt Disney World vacations and we love helping others with theirs. I have experienced the Walt Disney World resort as a child, teen, single adult, couple with and without babies, and beyond! I love to help plan multi-generational and large group vacations. I look forward to helping you plan your next Walt Disney World vacation. Learn More About Tamela

Related Video

  • thumbnail image for Quick Tip | Memory Maker

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.