Family planning a trip
  • On Dec 31, 2021
    Mary from MS Asked

    I ordered MagicBands for 6 of us. I have received 1 in the mail. but on my disney experience page it says I declined. How do I check on the bands I ordered?

    Hi Mary,

    Welcome to planDisney and thank you for your question!

    I am sorry to hear that your other MagicBands did not arrive, but glad you have received one. MagicBands are great additions to your Walt Disney World Resort vacation and will be so helpful throughout your trip.

    If you purchased your MagicBand through My Disney Experience during a Disney Resorts Collection reservation, all MagicBand purchases must be made at the same time. Unfortunately, since your My Disney Experience account says the MagicBands have been declined, you cannot go back to purchase more MagicBands there. No need to worry! I suggest you call the My Disney Experience and MagicBands Help Desk to see if they will be able to dig a little deeper and work some magic.

    You can also head over to shopDisney to purchase MagicBands for the rest of your party. There is a great selection, so you will be able to pick one for each of your party. Once received, make sure to link them in your My Disney Experience mobile app so any Theme Park, Dining, or Disney Resorts Collection reservations will show up.

    I hope this “Bit By Bryanna” is helpful as you plan your Walt Disney World Resort vacation. Please feel free to reach out with any other planning or vacation questions, I am always happy to help!

    The Magic Is Calling,

    Bryanna
thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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