Mickey and Minnie Statues in Front of Fireworks
  • On Aug 11, 2022
    Jennifer from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I ordered my magicband+ on 7/27/2022, but it still says 'in progress.' What is going on? It's been past 10 business days. We are going to leave for Disney on 10/17/2022 and I'm starting to get concerned. Where are our 3 magicband+ ?????

    Hiya Jennifer - welcome to planDisney!

    Thanks for stopping by with your question for our team of panelists. We love to help Guests just like you plan your very own, very magical, Walt Disney World Resort vacations!

    The new designs and features of the MagicBand+ sure are exciting! We'll be able to interact with the Disney Fab 50 Character Collection, be part of the magic of nighttime spectaculars, and even have an adventure as a Batuu Bounty Hunter. These little bands are packed with new magical tricks and still retain the MagicBand features we know and love.

    I completely understand how frustrating it must be to not know where your shiny new MagicBand+ is. I can share my experience, as I also ordered MagicBand+ (two of them) on July 27th for my trip arriving on August 19th. My order shipped on Wednesday, about seven business days before my arrival. My order's Standard Shipping timeline states that I'll receive them in 4-5 business days once they've shipped, and the tracking shows they arrived at a nearby USPS facility this morning. I expect to receive them tomorrow or Monday.

    You ordered on the same day I did, but your Disney Resort stay starts two days prior to mine, so it is disappointing to hEAR that the status has not been updated on your order. Shipping delays are always possible, and it may be due to a specific style you selected having low stock. If your order doesn't ship in the next couple of days with updated tracking information, I recommend you contact a Cast Member using the convenient Chat feature in your My Disney Experience Mobile App or calling by phone.

    The great news is that MagicBand+ is available for purchase at several locations at Walt Disney World Resort. If your order doesn't arrive in time, please be sure to stop at the Front Desk of your Resort to seek a resolution. From my perspective, you paid for them (they are no longer complimentary, which would be a different scenario), and were told they would arrive in time, so I would be very surprised if the Resort didn't have a resolution lined up for you.

    I hope this answer helps put your mind at ease a bit - if you have any other questions as you wrap up last-minute plans for your trip, please let me know!

    Ryan J.
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Meet the Panelist: Ryan, Ohio

Hi, everyone! I’m Ryan from Ohio and am so happy that you’re here! By day (and most nights and weekends), I'm a business professor mentoring the next generation of leaders. In my free time I love outdoor activities and traveling with my family and friends, scarfing down ice cream, and, of course, all things Disney! I can’t wait to help your crew plan a magical Walt Disney World Resort vacation! Learn More About Ryan

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