Cinderella Castle 50th Day
  • On Oct 23, 2022
    Amy from Canterbury Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I ordered a Magicband to arrive at the Disneyworld resort when I arrive. At the time magicband + was not out and Disneyland did not have the system. I don't arrive in Disneyworld until December is it possible to cancel?

    Hi Amy,

    Welcome back to planDisney and thank you for your question! It sounds like you’ll be going to both Walt Disney World and Disneyland, that will be so much fun! 

    Unfortunately, when you purchase a MagicBand/MagicBand+ at those pre-arrival prices through the My Disney Experience mobile app, there are no returns or exchanges. From my experience, if you purchased through the app and chose to send it to the hotel, you’d just need to retrieve it from your Disney Resorts Collection hotel upon arrival. 

    Since you can’t return or exchange that MagicBand, I suggest potentially purchasing MagicBand+ at either Disneyland or Walt Disney World store locations if you’d like to use some of the new, fun features. If you decide to purchase at either Resort, keep in mind that the features and experiences may vary by Resort and that the prior generation of MagicBands won’t work in Disneyland. You can however use the older MagicBand at Walt Disney World.

    I know that wasn’t the news you were wishing for, but I hope this “Bit By Bryanna” is useful as you prepare for your December trip. If you have any other planning or vacation questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling,

thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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