Mickey and Minnie Statues in Front of Fireworks
  • On Apr 29, 2023
    Kelly from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I ordered magic bands a week and a half ago and the tracking updates say it won’t be here until Monday by 9pm. We leave Monday by 12pm. I read that if they don’t get here in time we will get replacements when we arrive at our resort. Is this correct?

    Hi Kelly! Welcome to planDisney.

    Gawrsh! I really hope some magic hits your family before you even leave your home and you all receive your new MagicBands. Unfortunately, you will not be offered replacements. A Cast Member advises you to stop by the front desk for a Key to the World card that will gain you access to your resort room and entry to the theme parks.

    I humbly suggest you also set up a Disney MagicMobile Digital Pass for your travel party. It's super easy to do right from your smartphone. Let's walk you through the steps. Open the My Disney Experience Mobile App, click on the three horizontal lines at the bottom right-hand corner, and select "Disney MagicMobile." Tap on the "+" sign at the top right-hand corner, choose a guest name, and follow the prompts. Once created, save your digital pass to your Apple Wallet, Apple Watch, or digital wallet. If using an Apple device, I always recommend you set your pass to "Express Mode" which will eliminate the need to unlock your device at tap points in the parks.

    As a Disney Resorts Collection Hotel Guest, be sure to take advantage of your 30-minute Early Theme Park Entry benefit. This will give you access to those most popular attractions before the parks officially open. Also, you can purchase Individual Lightning Lanes beginning at 7:00 AM.

    Keeping it Magical,
thumbnail image for Cindy

Meet the Panelist: Cindy, Louisiana

Hey Guys, I'm Cindy (not the one from the castle) but a simple girl from Louisiana. I'm ready to help you navigate all things Walt Disney World Resort. Especially, if you love EPCOT festivals, adult trips, girls weekend getaways and my favorite runDisney weekends. So send me your questions, I'm here to help. Learn More About Cindy

Related Video

  • thumbnail image for First Timers at Walt Disney World | planDisney Podcast - Season 2 Episode 2 Full Episode

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.