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  • On Jan 21, 2024
    Jodie from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Ordered magic bands via MDE. Status says will be at front desk instead of arriving at my residence. Can this be changed?

    Hello, Jodie, welcome to planDisney! 

    One of the best aspects of a Walt Disney World vacation is knowing that everything is super convenient once you arrive at your favorite Disney Resort Collection hotel (mine is the Grand Floridian Resort & Spa). From the complimentary bus, boat, monorail, and Disney Skyliner transportation options, to the MagicBand/MagicBand+ allowing you to enter your room, the parks, access your favorite Lightning Lane attractions, and even pay for merchandise or food, Disney has thought of it all so you can sit back and relax at the amazing pools or go with the flow through each theme park. 

    I spoke with a Cast Member about your issue, and unfortunately, once you have placed your order it cannot be changed. My recommendation would be to call the My Disney Experience, MagicBand, and MagicBand+ phone number listed in the Reservations and Tickets section of the Disney World Help Center, to see if a Cast Member can work any magic for you. 

    Another option is to visit shopDisney to order additional bands that you can have shipped to your house. My family has bands from prior visits that I pack and keep in our park bag for that instance when one of the kid's bands goes missing. I can quickly hop on the My Disney Experience app, activate the backup band, and continue our day instead of heading to Guest Relations for a temporary plastic card. You never know when that additional band could come in handy!

    I hope this answers your question, Jodie, and I hope your upcoming visit to Walt Disney World is amazing!

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Meet the Panelist: Brent, Maryland

Welcome to planDisney! I'm Brent, a husband, father, coach, and dog dad from Annapolis, MD, with a mind on a permanent Disney vacation! I specialize in crafting unforgettable trips to the Walt Disney World Resort but when it's my turn to vacation, you can catch me indulging in the food options of EPCOT's World Showcase, ascending Disney Mountains, and lounging poolside at Stormalong Bay with a delicious treat from Beaches & Cream Soda Shop! Learn More About Brent

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