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  • On Apr 5, 2019
    Carol from AL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I ordered my magic bands through my reservations but it will not allow me to see what we chose. We can't remember and when I click the link to view or order I keep getting a please try again later. This is a first time trip so I want to get it right.

    Welcome to the Disney Parks Moms Panel, Carol! We love helping all Guests plan their dream vacation, but first-timers are especially fun! It sounds like you've already been planning for your trip this summer. As you know, you'll automatically receive a MagicBand if you stay at a Walt Disney World Resort hotel. You will use these colorful wristbands as the key to your resort room, to enter the theme parks, and to charge food and merchandise during your trip. It makes everything easy peasy!

    Try logging into your My Disney Experience account from the Walt Disney World website, and check to make sure your resort reservation and theme park admission tickets are properly linked. Reservations and purchases that are linked to your account will be listed under 'My Reservations.' Under this section, should be a message saying, "Your MagicBand Order Has Been Received," and underneath that will be a blue link to 'Review Your Order." If you still get the error message, call the Help Desk at (407) 939-4357.  You'll want to make sure everything is in working order before you make your FastPass+ selections next month.

    If you haven't done so already, check out the Disney Planning page where you'll find 15 videos about Walt Disney World Resort, including ones about Dining, Disney Springs, and the Resort Hotels. Before our first trip, I rented DVDs from my local library, and my kiddos watched them over and over again (okay, so I admit...I did, too)!

    Good luck, Carol! Please come see us again if you have any more questions!

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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania!  I may have an unusual name, but my passion for Disney is not unique.  It’s amazing how many people you can find who love talking about, "The Most Magical Place On Earth!"  I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at middle school basketball games waiting for an opportunity to give someone a planning tip to help make their vacation even more magical.


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