Sisters at Disney World
  • On May 17, 2021
    Janice from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I ordered magic bands when we originally were planning to come in Sept. 2020 but due to the pandemic we had to cancel. I have an order # but I never received my bands. How do I know if I need to reorder my magic bands. We are coming in June. Help!

    Hi, there!

     Janice, I'm super excited to hear you've rescheduled the Walt Disney World Resort vacation you had to cancel last year. We had to cancel ours last year too, and we are just counting down the days to our rescheduled visit this June!

     Not knowing the exact details of your MagicBand order, I recommend calling the Reservation Team at (407) 939-1936. A friendly Cast Member there will be happy to assist you! Just be sure that you have all your reservation information on hand, including the order number you had previously received. If you need to order a new set of MagicBands, there are some customization deadlines to keep in mind. If you customize your order at least 11 days before your arrival date, your order will be shipped to your home. If you customize your Magic Band between 10 and 6 days before your arrival date, your order will be waiting for you at the Front Desk of your Disney Resort hotel. It's important to note that MagicBands are no longer complimentary to Guests of Disney Resort hotels. I've found the pre-arrival selection to be very reasonable, though!

     Have you heard about Disney MagicMobile Service? This new feature on the My Disney Experience mobile app works much like a MagicBand in that you can use it for theme park entry. Isn't that cool? My oldest son had decided to opt out of wearing a MagicBand for our upcoming visit, so he'll be using a Disney MagicMobile pass when we arrive at the theme parks for pixie-dusted adventures!

     Thanks for stopping by planDisney, Janice. I'm wishing you a magical Walt Disney World Resort vacation!

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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