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  • On May 4, 2023
    David from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We ordered magic bands that have not arrived and we leave for our trip in a few days. What happens if we don’t get them prior to our departure?

    Hi David!

    Welcome to planDisney! I'm excited you'll be arriving at the Walt Disney World Resort in a matter of days! There is nothing quite like the anticipation of a Disney vacation and all the magical memories you are bound to make!

    If you are staying in a Disney Resorts Hotel, you were eligible to purchase MagicBands at a special pre-arrival price. If you ordered your MagicBands more than 10 days before your arrival, your bands will be shipped to your home address. This typically will occur within 10 business days of placing the order. You can check the status of your order by signing into your My Disney Experience account and selecting "My MagicBands and Cards" from the drop-down menu. Once here, scroll down to select "Order History." A list of your recent orders will be shown with a status of whether it is still in progress or it has shipped. If it has shipped, you should be able to view the tracking information and estimated arrival date. If it is still in progress, I suggest calling the Walt Disney World Resort and speaking to a Cast Member for additional information. With only a few days remaining until your trip, there is a chance they may not arrive at your home in time before you leave.

    If your MagicBands fail to make it in time for your stay, stop by the front desk of your resort upon arrival to let them know of the situation. They will be able to assist in any way they can to make sure you have what you need for your stay. I've always had some wonderful interactions will these Cast Members and they have always gone above and beyond to make sure our stay was as magical as possible.

    If you are not staying at a Disney Resorts Hotel and ordered your MagicBands through shopDisney, I suggest checking your confirmation email for tracking information on your order. You may be able to purchase the same bands once you arrive onsite and then return the online order once you get back home. You'll be able to link these bands to your My Disney Experience account using the mobile app.

    David, I hope this information helps you with your upcoming stay! Stop back and see us anytime at planDisney!

    See ya real soon!
    Greg
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Meet the Panelist: Greg, South Carolina

Hello friends! Greg here from Charleston, SC. I am a Disney-loving husband and dad to two wonderful daughters. Walt Disney World Resort offers everything you want in a vacation and touches all the senses. From the sights to sounds and even the smells, there is something for everyone to enjoy! When our family is not riding "it’s a small world" or going on a Journey Into Imagination With Figment, we are readily planning our next Walt Disney World Resort vacation. Learn More About Greg

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