Cinderella Castle 50th Day
  • On Nov 15, 2021
    Claire from UT Asked

    I ordered magic bands about a month ago and our vacation is next week and we have not received them! Were they supposed to be shipped to us or do we pick them up at the resort?

    Hi, there!

     Welcome to planDisney, Claire. I'm so excited to hear you're traveling to the Walt Disney World Resort next week! With The World's Most Magical Celebration well underway and the holiday season just kicking off, it's an exceptionally magical time to visit the theme parks.

      I bet you're beginning to pack your bags and finalize all the last-minute details of your visit. If your MagicBands don't arrive before you leave home, not to fret! Just call the Reservation Line at (407) 939-1936. A friendly Cast Member there will be happy to assist you! They'll make sure that you have either MagicBands or Key to the World Cards waiting for your when you arrive at your Disney Resorts Collection hotel.

     Do you plan on using Disney's Magical Express motorcoach service? There's no need to worry about not having your MagicBands when you check in with Disney's Magical Express Service at Orlando International Airport. You can either check in for your reservation with a Disney MagicMobile Pass or you can provide a photo ID along with your Disney Resort hotel reservation number. 

     Have you heard about Disney Genie Service? This new, complimentary feature on the My Disney Experience mobile app is designed to optimize your time and maximize your fun in the theme parks. Be sure to check it out!

     I hope this was helpful, Claire. I'm wishing you a magical stay at the Walt Disney World Resort!

    Ashley
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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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