Mickey and Minnie Statues in Front of Fireworks
  • On Aug 18, 2022
    Anita from CT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We ordered our magic bands in July 31st. When can we expect to receive them. Thank you

    Hi there, Anita - welcome to planDisney!

    Thanks so much for stopping by with your question for our team of panelists today. We love to help Guests just like you plan your very own, very magical, Walt Disney World Resort vacations!

    Can I tell you a secret? I'm actually writing to you while on a flight to Walt Disney World Resort! I'm so excited to explore more of the Walt Disney World 50th Anniversary Celebration, and I'm also thrilled to see all the tricks and treats Mickey and his pals have to offer at Mickey's Not-So-Scary Halloween Party tonight! It looks like your trip is just around the corner too - get ready to make some magical memories!

    I placed my pre-arrival MagicBand+ order for today's trip on July 27th, so just a few days before you did. My order shipped last Wednesday and arrived this Monday.

    You should be able to view your Order History when accessing your My Disney Experience account on the web - I've not had great luck checking this in the app. Once you've signed in, hover over the My Disney Experience logo in the upper right corner and click on My MagicBands and Cards. You should see basic order information on this page as well as a button to get more information - mine says Order History. From there, you should be able to view the shipping status, and once your order ships, a tracking number will appear for you to use!

    If that doesn't work for you, I suggest using the Chat With Us feature in the My Disney Experience Mobile App for additional help. That being said, I don't think you should worry about your order not arriving in time for your trip, and if there is a hiccup, Cast Members at your Disney Resort will be able to get you back on track to enjoy all the magic!

    Please let us know if you have any additional questions as you continue planning for your adventure, Anita!

    Ryan J.
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Meet the Panelist: Ryan, Ohio

Hi, everyone! I’m Ryan from Ohio and am so happy that you’re here! By day (and most nights and weekends), I'm a business professor mentoring the next generation of leaders. In my free time I love outdoor activities and traveling with my family and friends, scarfing down ice cream, and, of course, all things Disney! I can’t wait to help your crew plan a magical Walt Disney World Resort vacation! Learn More About Ryan

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