Hiya, Twyanette!
Welcome to planDisney! It sounds as if your planning is off to a great start! Purchasing a MagicBand or
MagicBand+ provides so much convenience during your stay at Walt Disney World Resort. MagicBands give you the option to seamlessly enter both the theme parks and
your Walt Disney World Resort hotel room. You can also charge food and merchandise purchases to your resort hotel room and check in for your
Lightning Lane reservations. Who knew one tiny band could hold so much magic?
Twyanette, once a pre-arrival order is placed for a MagicBand or MagicBand+ the order cannot be canceled. MagicBands are also nonrefundable and cannot be returned or exchanged due to the personalization and unique nature of the item. I am so sorry to hear that your friend has found another fabulous magical accessory that she prefers. Though your order cannot be refunded, she can still opt to purchase this preferred band through
shopDisney or at a variety of merchandise locations throughout Walt Disney World Resort. MagicBands and MagicBand+ can easily be linked through
My Disney Experience after purchase, and Cast Members at your resort hotel front desk will be able to help should you need assistance.
I hope that your upcoming adventure is memorable and magical!
We'll see ya real soon!
Tammy