Cinderella Castle 50th Day
  • On Aug 12, 2022
    Dorrene from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I ordered 6 Magic Band+ on July 27. Will I get a tracking number? My Disney Experience app just keeps telling me I can order them.

    Hiya Dorrene - welcome to planDisney!

    Thanks so much for stopping by with your question for our team of panelists today. We love to help Guests just like you plan your very own, very magical, Walt Disney World Resort vacations!

    I'm so excited about MagicBand+! Like you, I placed my pre-arrival order on July 27th, and it looks like I'll be receiving my order via USPS on Monday, which is about four days prior to my arrival. So, while I know you'd like to know where your order is (I'll get to that in a moment), you shouldn't have to worry about receiving them prior to your upcoming October trip.

    I purchased my MagicBand+ order through my Annual Pass, but that order is showing up on the same page in My Disney Experience as a separate order I have associated with my Disney Resort stay. The trick is that I've only been able to view my Order History when accessing my My Disney Experience account on the web, not in the app. Once you're signed in online, hover over the My Disney Experience logo, and then click on My MagicBands and Cards. Scroll down and you should see some information about your order, and a button to click for more information - mine says Order History. That takes me to the Order History page, and I'm able to click on an order, which will show me the shipping status, and once shipped, shows a tracking number you can use.

    Try that out and see what information you're able to get. If you still can't find any of the information, you may want to use the Chat With Us feature in the My Disney Experience Mobile App for additional assistance.

    When everyone in your crew gets their MagicBand+ setup, be sure to check out all the fun new things you can do with them during your trip. You can interact with the Disney Fab 50 Character Collection, go on a bounty hunting adventure in a galaxy far, far away, and even become part of the magic during the nighttime spectaculars. Get ready to make some magical memories, Dorrene!

    Ryan J.
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Meet the Panelist: Ryan, Ohio

Hi, everyone! I’m Ryan from Ohio and am so happy that you’re here! By day (and most nights and weekends), I'm a business professor mentoring the next generation of leaders. In my free time I love outdoor activities and traveling with my family and friends, scarfing down ice cream, and, of course, all things Disney! I can’t wait to help your crew plan a magical Walt Disney World Resort vacation! Learn More About Ryan

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