Family checking in at Art of Animation
  • On May 24, 2021
    Jessica from ON Asked

    I ordered the extra charge magic bands at the beginning of 2020 but due to covid our trip was pushed back to now 2022, being international travelers. It says they'll be waiting for us when we arrive. Will that still happen or can I order different ones

    Welcome to planDisney, Jessica!

    Thank you for stopping by with a great question! It is a pleasure to assist you as you plan a visit to the Walt Disney World Resort!

    As a fellow international Guest from Brazil, I had to cancel a Disney vacation due to the travel restrictions in place. I had also purchased MagicBands at pre-arrival prices, so I called the Walt Disney World Resort and they were able to cancel my order and reimburse the amount that I had paid. Since you have postponed your visit, if you still have the same Disney Resort hotel confirmation number linked to your Disney account, you should be able to view your MagicBand order. Please note that it is not possible to make modifications to completed orders. You are welcome to contact the department that handles MagicBand purchases for Guests staying at Disney Resort hotels to confirm the status of your order. Please have the order confirmation sent to your e-mail handy and call +1 (800) 328-0327.

    planDisney tip: Have you heard about Disney MagicMobile? This service is available for iPhone and Apple Watch users, and eligible Google Pay-enabled Android smartphones, and allows Guests to enter the theme parks by holding their device near an access point. After linking theme park tickets to your Disney account, use the My Disney Experience app to create a MagicMobile pass, add it to your digital wallet and head straight to the parks! What I like about Disney MagicMobile is that it can be used interchangeably with MagicBands and cards.

    I hope this information is helpful, Jessica! Come back to visit us if you have additional questions and be sure to check our Panel Extras for more tips!

    Best magical wishes,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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