• On May 29, 2021
    Emily from MD Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My order for tickets says ots processing but the ticket amount is pending on my card. When will I know if my reservation is confirmed?

    Hi Emily,

    It's great to see you here at planDisney, and it's great to see you're planning a visit to the Disneyland Resort! There's so much magic to look forward to, and I can imagine you're counting down the days until you arrive!

    The best way to view and manage your Disneyland Resort theme park reservations is to use your "My Theme Park Reservations" feature in your Disney account. You can also view your theme park reservations using the  Disneyland Resort mobile app. You should see information displayed that shows you that your theme park reservation is confirmed, along with all the reservation details.  

    You also should have received an email containing information about your tickets and your theme park reservations. 

    If you find that you're not able to see your theme park reservation details or your ticket details in your Disney account, you might want to give a call to the Disneyland Resort Ticket Services team at (714) 781-4636. You can also reach out using the "Chat with Us" feature in the Disneyland Resort mobile app. 

    Emily, I hope this information helps you with what you need to get ready for your visit. Be sure to stay up to date with all the news and happenings at the Disneyland Resort by following the Disney Parks Blog. You can also follow all the "Know Before You Go" information for more updates.

    If you're looking for any recommendations for your visit to Disneyland Park and Disney California Adventure Park, just ask us here at planDisney.

    Here's wishing you a wonderful trip to the Disneyland Resort!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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