Dream; full boat; sailing in water
  • On Aug 23, 2023
    Felipa from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can we order a PhotoBook Keepsake online after disembark the cruise Wonder ship?

    Hi there, Felipa!  

    Thanks for bringing your thoughtful question to our planDisney crew – I hope you had an incredible time on your recent Disney Cruise Line vacation! If you’re on the Disney Wonder this summer, I know you’re having a special Alaskan adventure and there must be many incredible photos you wish to remember this experience with. 

    Photos and photo products are traditionally purchased before you sail or onboard during your cruise. The Shutters Onboard Photography team is available to guide you through this process and can support you selecting certain photos from the many taken throughout your vacation or help you finalize an order. Shutters is located on Deck 4, Midship, on the Disney Wonder.  

    A sign posted at Shutters on my recent sailing on the Disney Wonder stated that for PhotoBook Keepsakes, all orders must be placed prior to 10:30 P.M. on the last evening of your cruise. Please be sure to stop by and inquire about this offer if you receive this answer while still onboard this week.  

    Unfortunately, photos cannot be purchased after disembarking the ship. You can continue to browse, finalize, and download any existing images and product orders through the Disney Cruise Line Photo Website. I recommend you do this from a computer at home, rather than on a mobile device, and wait at least 48 hours after your cruise for the best experience. To view your photos:  

    If you are unable to retrieve your photos taken or have additional questions on purchasing a photo product after your cruise, please contact Guest Communications via email at: dcl.guest.communications@disneycruise.com. 

    My family’s cruise to Alaska this summer exceeded all my expectations and was certainly one for the memory books, Felipa! I hope you can purchase what you’re seeking onboard or receive additional support once at home to ensure you have some of these fantastic images taken onboard during your sailing.  

    Sending you happy thoughts and pixie dust, 
    Amy 

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Meet the Panelist: Amy, Virginia

Hi friends! I'm Amy, a lifelong Disney dreamer from horse-and-wine country, Virginia. My family of three is BIG on fun and treasures every adventure together. We've been making memories at the Walt Disney World Resort and aboard Disney Cruise Line since my son was a toddler; we love our family traditions balanced with "what's new" each visit. I have a passion for Disney details, a love of digital tools, and an eye for practical planning. I can't wait to help you make the MOST of your magical vacation! Learn More About Amy

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