Mom And Daughter; Mad Tea Party; Alice; girl in costume as Alice
  • On Dec 2, 2013
    Antoinette from NV Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I want to order the photo pass plus, but I was wondering once you purchase it could you cancel the order? I couldn't find anything about it saying sales final and no refunds. I need to order this ASAP, but there's only one reason why I would need to cancel

    Hi there Antoinette,

    You can go ahead and purchase your PhotoPass+ package and if you decide against it *prior to your trip, you can contact PhotoPass customer service to receive a refund.  Here's what it says on the website: "If for any reason you are not satisfied with your photos or you decide you no longer wish to order your product(s), just let us know and we can remove the credit from your cart and grant you a full refund.  Please note however, once a credit has been applied, a refund will no longer be granted."   

    So as long as you decide to receive the refund prior to ordering your final CD, you should have no problem!  You can reach PhotoPass customer service at (407) 560-4300.

    Best Wishes,

    Amanda F.
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Meet the Panelist: Amanda, California

Greetings from California! I am here to help make your visit to the Disney Parks as pixie-dusted as possible! As a regular to both Disneyland and Walt Disney World, I am ready to put my coast-to-coast Disney Parks knowledge to work for YOU! Learn More About Amanda

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