Girl; AA; Mickey Mouse Plush; Disney Springs; World of Disney; in costume as Minnie Mouse
  • On Dec 23, 2023
    Dianne from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I order an item from one of the park stores

    Hi Dianne, and welcome to planDisney!

    I can relate! It can be disappointing when you come across something you really want at Walt Disney World Resort, and it is either not available at shopDisney or you could not get it during your last visit. I have been in that same situation before.

    When it comes to ordering an item from one of the stores, as long as it is in stock, you can contact the Merchandise Services department via email. I have used this service before and had a great experience. I provided details about the item I was looking for, and after some additional questioning, they searched and found the item I was referring to. From there, they gave me instructions on how to place the order. The process was straightforward, and everything was shipped and arrived promptly.

    Please let us know if you have additional questions; we are happy to help.

    Have a magical day!

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Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

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