• On Mar 14, 2017
    Gretchen from CO Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If we order a grocery delivery service, do we have to be in the room/hotel to receive them?

    Hi, Gretchen! 

    Welcome to the Disney Parks Moms Panel. Thank you so much for sending us your question. 

    When having groceries delivered to your resort from an outside provider, such as Garden Grocer, your order will be delivered to Bell Services of your resort hotel. They'll even store any perishable items that need refrigeration. When you're ready, and in your room, press the Bell Services button on your in-room phone and let them know you have a grocery order you'd like brought to your room. 

    Your items will than be gathered and delivered to your room by a Cast Member from your resort hotels Bell Service, not the service that you ordered from. Bell Services do not have access to guests' rooms, so you will need to be present, but this can be at your convenience. 

    I hope you find this helpful, Gretchen! Please let us know if you have any additional questions. And I hope you are getting excited, your vacation day is almost here :) 

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Meet the Panelist: Faith, South Carolina

Hi, doers & dreamers! I am a wife and mother of three active children and we are always on the go. We look forward to our Walt Disney World® Resort vacations as a way of slowing down and reconnecting while still maintaining our active lifestyle. Whether your family wants to take it easy by a resort hotel pool, or speed up during a runDisney race event, I am your planning expert!  Learn More About Faith

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