mom at computer planning
  • On Jan 20, 2022
    Jane from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I would like to order Genie Plus passes for my group. I understand that they are $15 per person per day/park. Is there a number to call for help in getting the passes?

    Hi Jane and welcome to planDisney!

    Congratulations on planning your next Walt Disney World Resort adventure! 

    I am a fan of the Disney Genie+ service, and I can not wait to use it again for our next vacation. You will love the convenience of this service and will wonder how you ever got along without it before. 

    To add the Genie+ Service to your existing theme park tickets, you can call (407)939-7639 or make the change within your My Disney Experience app. To add it to your existing theme park tickets, when you arrive, open your My Disney Experience app choose “My Genie Day” in the purple section, and choose “Get Disney Genie+ for Today.” Once you are in, it will list yourself and anyone else in your party that you have added via My Friends & Family. Select the members of your party that will use the service, and then you will make your purchase. 

    Be sure to utilize the Disney Park Pass Reservation System to make your theme park reservations as early as you can in your planning to ensure you can get in on the days your desire. Also, be sure to add the names of the individuals in your party to your Family& Friends list within your My Disney Experience account.

    Please let us know if you need additional assistance. 

    Have a magical time!

thumbnail image for Raquel

Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.