• On Jul 27, 2017
    Komari from KS Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How does the order food option work on the My Disney Experience app?

    Hi Komari,

    Welcome to the Disney Parks Moms Panel! Thank you for bringing this great question to us!

    Yes, the My Disney Experience Mobile App now has a mobile order feature that will save us valuable time in the parks. On one of my visits this summer, our group did mobile ordering for Satu'li Canteen on Pandora. When you open the app, just click on "Order Food" under "My Plans." A list of participating restaurants will appear. Select the restaurant you want, then just select the items you want to order. If you have a credit card on file in your My Disney Experience Account, they system will automatically pull that credit card but you can also add a different credit card when placing your order. 

    These mobile food and beverage ordering instructions might be helpful. At this time, the system is only taking credit card orders. Dining plans are not accepted, but, as always, that could change, so just double-check when you are ready to place your order. At Be Our Guest Restaurant, we can order-ahead for breakfast or lunch but the process is a little different. The last time I had a reservation for Be Our Guest, the order ahead link was beneath our dining reservation number in My Disney Experience. If you do not order ahead, you will have to stand in line to place your order at one of the kiosks in the restaurant. On one visit, this wait took us at least 30 minutes even though we had a lunch reservation.

    Komari, I do hope you take advantage of the mobile ordering, especially on Pandora. You will need every spare minute to enjoy your Alpha Centauri Expedition!

    Magic, memories and Minnie hugs,
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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