• On Jul 4, 2018
    Kaley from NV Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Online the MDE shows my hotel reservation, but not on the app because it was made under my husband's name and says it's linked under his account (even though we have a joint account for planning). How can I fix this so I can see it on the app?

    Hello Kaley, and welcome to the Disney Parks Moms Panel with an excellent planning question.

    Planning a trip to the Walt Disney World Resort is a snap with the help of My Disney Experience. Whether you are online or using the mobile app. This tool will help you plan the ultimate vacation. In order for you to see all of your wonderful vacation plans, you must be connected to your husband through his “My Family and Friends List” in My Disney Experience. He can send you an invitation to connect to your account and once you accept, he can share all of his plans with you. When you sign in with your own email and password on the mobile app, you will be able to see all the vacation plans. If you do not have your own My Disney Experience account, it only takes a few minutes to set one up.

    Even if your husband is managing all the plans for everyone in the family, it’s a good idea for you to have your own separate My Disney Experience account. This will give you access through your own smartphone or mobile device. You can also use Mobile Ordering at select quick service dining locations. You will even be able to make and modify your FastPass+ experiences as well. If you have any trouble once your account has been set up, you can contact Disney’s Internet Help Desk at (407) 939-4357. If you have any more questions before you arrive, please come back and visit us again.

    See ya real soon,
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Meet the Panelist: Andrea, Ohio

Hi there, I am Andrea from the Buckeye State. A very proud mom to my princess who is a former Miss Ohio. Friends and family describe me as a "Disney Nerd" and Star Wars fangirl. I have made 30 trips and counting to the Walt Disney World Resort in all stages of life since 1972 as a small child, a young mom with a toddler and now as an empty nester. The love of vacation planning runs strong in my family. My uncle had it, I have it and with my help, you will have it too. Learn More About Andrea

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