• On Apr 25, 2016
    Yvonne from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    If I use online check-in and we cannot make the trip for some reason, can I still have my money refunded? I did purchase the extra emergency ins. I don't want to use the check-in and be out of the money.

    Hi Yvonne, 

    Thanks for stopping by the Disney Parks Moms Panel! Cancellation policies and fees vary depending on the type of Vacation Package you have booked. If you have a Room-only reservation, then you have up until 5 days prior to your Resort stay to cancel without penalty. If you have booked a Vacation package that includes Park Tickets and or a Dining Plan, then you have up until 30 days prior to your Resort stay to cancel without penalty. If you need to cancel after the 45 day time period, then there is a $200 cancellation fee. 
    Since you have purchased the Travelex emergency insurance then, should you need to cancel in case of emergency, you will need to file a claim and then will receive a full refund of your Vacation Package, even if you have used Online Check-In

    I hope everything works out and that there is no need for you to cancel your Walt Disney World Resort visit!
    Please come see us again should you have any additional vacation planning questions!

    Magical Wishes,

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Meet the Panelist: Susan, New York

I am, first and foremost, the mother of four beautiful children. I enjoy traveling, social media and anything that involves being active, from running to skiing. Last but not least, I love Walt Disney World and all of the magic and special memories it has brought to me and my family’s lives. I look forward to helping you plan your own magical vacation filled with memories that will last a lifetime Learn More About Susan

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