• On May 20, 2012
    Andrea from OK Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    If I want to use the on-line check in for our stay at Bay Lake Towers is there a place to make room requests during the check in process? For example, higher floor, quiet away from elevators.

    Hi, Andrea!

    I love doing Online Check-in.  You get to your resort, grab your keys from the desk, and you are off to the magic!

    During the Online Check-in process, there is a place for some basic requests, such as low floor, needing a pack and play, and other very basic requests.  If you have a specific requests such as away from elevators, your best bet would be to call (407)W-DISNEY (have your reservation number handy) and add this request to your reservation or to send a fax to the resort about 4-5 days prior to your arrival.   Send the fax  to Bay Lake Towers (407-824-3539)  attn:  Room Assignments. 

    Remember that all requests will be noted but cannot be guaranteed.   I hope you get the perfect room for your family at the lovely Bay Lake Tower!  
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Meet the Panelist: Cathy, Ohio

I am a fundraiser/event planner turned stay at home mom. When I am not running to cheerleading practice or a soccer game with my kids, I enjoy scrapbooking, reading, and of course, planning our next Disney adventure!

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