• On Jul 12, 2017
    Ashley from MD Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If we online check in will we still check in at the front desk. I've read you get a text when the room is ready and go straight to it. I like getting the Welcome Packet at check in and being able to ask questions since this is our first time at ASMu.

    Hi, Ashley!

    While you do not have to stop by the front desk upon arrival, you absolutely can if you want to! I would still do online check-in just to get the "business" taken care of, such as setting your PIN for charging, entering your credit card information, and contact information. However, once you get to the super fun All-Star Music Resort, stop by the front desk to meet your awesome resort Cast Members, ask any questions, and get any additional information you can use to make your vacation magical.

    During online check-in, you can also make any room requests you might have such as a pack-and-play for any little ones in your travel party, or location requests such as a lower floor. Rooms are assigned ahead of time, so completing your online check-in will help guide the room assignments in the right direction (location requests noted but not guaranteed).

    Please, always feel free to stop by the front desk or ask a Cast Member questions. With technology, some guests prefer to just do their own thing, but Mickey Mouse and his team are certainly happy to help face-to-face whenever needed. Enjoy your stay at Disney's All-Star Music Resort!

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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
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