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  • On Sep 21, 2020
    Colette from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I had one more visit left on my pass when the pandemic hit and the parks closed. Do I still have that left as a possibility?

    Hi Colette!

    Welcome to the planDisney Panel! So wonderful to be able to assist a fellow Floridian! If I'm not mistaken, the tickets you purchased were called the Florida Resident Discover Disney Tickets and originally they could be used between the months of January and June. These tickets have now been extended to September 30, 2020. Since the parks have been open since mid-July, there have been no additional extensions announced. You can find this  information by visiting this page: Reopening Theme Parks Updates.

    Colette, there are also a few ways to check the expiration and/or validity of your ticket. The quickest way would be to link the ticket to your My Disney Experience Account. If the ticket is valid, it will successfully link and provide an expiration date. Another option would be to call Guest Relations at (407) 939-1289 and they will be able to look up that ticket for you. Lastly, you can email Guest Relations by completing the inquiry form found on this page: Guest Relations - Email Us. Be sure to include the ticket number in the email so that they can have all the information to provide you with a speedy response.

    Did you know? As a Florida Resident, you have many special offers available to you! For more information, please visit this page: Florida Resident Special Offers.

    It has been a pleasure assisting you Colette! Thanks again for sending your question to the planDisney Panel!

    ~Yael
thumbnail image for Yael

Meet the Panelist: Yael, Florida

As a native Floridian, I've experienced the Disney Parks in every stage of life: as a child, a teenager, a newlywed, and now as a mom of three. My journey through the magic of Walt Disney World Resort has been filled with unforgettable moments and invaluable insights. Whether you're planning your first or your 100th visit, I'm eager to share my cherished memories and tried-and-true planning tips with you. Let's make your Disney experience as magical as mine have been! Learn More About Yael

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