Special Needs Family with Mirabel; girl in costume; Encanto
  • On May 9, 2024
    Rogelio from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    one of the users of the 3-day socal pass had an emergency and will not be able to attend the remaining 2 days, can I do something about the pass?

    Hello there, Rogelio! 

    Welcome to planDisney, and thanks for asking a question about Disneyland Resort theme park tickets. I’m glad you took advantage of the ticket offer for Southern California residents because it is a great way to enjoy more magic for less!

    I’m so sorry to hear someone in your group was unable to visit the theme parks on the days you had planned. Unfortunately, theme park tickets are nonrefundable and may not be sold or transferred to another person once they have been partially used. However, as long as the ticket remains valid, the Guest can book a new theme park reservation on a future date. Please keep in mind that these special 3-day, 1-park per day tickets are valid for admission through June 2, 2024, so there are still a few weeks left for them to use the remaining days if possible! Should you have more questions about the terms and conditions of this ticket offer, please call (714) 781-4636 to speak with a Cast Member.

    I hope this answers your question, Rogelio, and that your next visit to the Happiest Place on Earth is pixie-dusted to perfection! Please don’t hesitate to stop by again with more questions as you continue planning.

    Wishing you magic,
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.