• On Sep 5, 2018
    Berenice from Distrito Federal Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I have one question, i want to buy some items for my kids on other online stores, but i have the doubt if i can send my packages to my hotel?

    ¡Saludos, Berenice!

    Welcome to the Disney Parks Moms Panel with a great question!

    I am from Brazil and I simply love to do some online shopping at ShopDisney.com and have purchased items sent to my Disney Resort hotel before arrival!

    You are most certainly welcome to receive packages, including products purchased from other stores. I recommend doing your online shopping about 10 days before arrival, this way your items will have time to make it safely to your Disney Resort hotel. Please, don’t forget to add the word “Guest” before your name, and also include your date of arrival on the shipping address (which should be your Disney Resort hotel mailing address). This is going to be important for Cast Members to track your items and properly store them for you. Please note that a $ 5.00 per package delivered will be charged to your hotel folio for payment at check-out. When you arrive, ask Cast Members at Front Desk for your packages, so don’t forget to have the shipping information with you.

    Berenice, did you know that the Disney Parks Moms Panel is also available in Spanish? My fellow Spanish-speaking panelists will love to answer your questions in your beautiful language next time.

    Best magical wishes,
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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