Hey, howdy, hey, Louis! Thanks for swinging by planDisney with your question. I am delighted to hEAR you have a visit coming up in just a few days! I was just at the
Disneyland Resort yesterday celebrating
Lunar New Year with my mom - we had a magical, special visit filled with delicious food, festive music and beautiful entertainment.
Louis, the good news is you are within the 30-day window to request a video chat with a Guest Services member about
Disability Access Service (DAS) pre-registration/qualification. However, it does need to be completed within two days of your visit, so if you can’t squeeze it in by then, Hakuna Matata! You can still visit Guest Services upon arrival to get yourself set up.
For a video chat,
visit this page on the Disneyland Resort website and click on the blue “Request Live Video Chat” button. The person requesting DAS must be present in the video chat. The Guest Services team will work with you to determine eligibility, and if you are eligible, you’ll even be able to request two attractions per day of your visit in advance of your arrival, through the new DAS Advance feature.
But even if you can’t get this squared away before your visit, just stop by City Hall, Chamber of Commerce, or any Guest Information kiosk once you arrive.
Another new feature of the DAS program is you can use the
Disneyland mobile app to schedule return times, rather than having to do it in person! This is really handy and convenient.
Louis, another great option to reduce time waiting in queues is
Disney Genie+. Adding the service to your day gives you access to
Lightning Lanes on several major attractions, with shorter wait times than standby queues. Disney Genie+ can be added to new tickets at time of purchase or to existing tickets once you have entered the theme parks, using the Disneyland mobile app. You can use Disney Genie+ in conjunction with DAS.
I am sending you a sprinkle of pixie dust to get things sorted for a lovely, magical visit. Please stop by if you have more questions. You’ve got a friend in me!
Kamini