Mickey in Front of Vintage Car
  • On Feb 6, 2022
    Louis from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How does one qualify for DAS and become eligible to register?

    Hey, howdy, hey, Louis! Thanks for swinging by planDisney with your question. I am delighted to hEAR you have a visit coming up in just a few days! I was just at the Disneyland Resort yesterday celebrating Lunar New Year with my mom - we had a magical, special visit filled with delicious food, festive music and beautiful entertainment.

    Louis, the good news is you are within the 30-day window to request a video chat with a Guest Services member about Disability Access Service (DAS) pre-registration/qualification. However, it does need to be completed within two days of your visit, so if you can’t squeeze it in by then, Hakuna Matata! You can still visit Guest Services upon arrival to get yourself set up. 

    For a video chat, visit this page on the Disneyland Resort website and click on the blue “Request Live Video Chat” button. The person requesting DAS must be present in the video chat. The Guest Services team will work with you to determine eligibility, and if you are eligible, you’ll even be able to request two attractions per day of your visit in advance of your arrival, through the new DAS Advance feature. 

    But even if you can’t get this squared away before your visit, just stop by City Hall, Chamber of Commerce, or any Guest Information kiosk once you arrive. 

    Another new feature of the DAS program is you can use the Disneyland mobile app to schedule return times, rather than having to do it in person! This is really handy and convenient. 

    Louis, another great option to reduce time waiting in queues is Disney Genie+. Adding the service to your day gives you access to Lightning Lanes on several major attractions, with shorter wait times than standby queues. Disney Genie+ can be added to new tickets at time of purchase or to existing tickets once you have entered the theme parks, using the Disneyland mobile app. You can use Disney Genie+ in conjunction with DAS.

    I am sending you a sprinkle of pixie dust to get things sorted for a lovely, magical visit. Please stop by if you have more questions. You’ve got a friend in me!


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Meet the Panelist: Kamini, California

Greetings from the Golden State! Like Elastigirl, I am a committed wife and mom, resourceful, passionate, and will stretch to any length for my loved ones! Two of my favorite places to spend time with my family are Disneyland Resort, and Aulani, A Disney Resort & Spa. Being there is a treat for all the senses - the amazing sights, sounds, aromas, and flavors make us smile from ear to ear. I have decades of magical Disney moments woven into my heart, and I can't wait to share the magic with you! Learn More About Kamini

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